I'm a digital strategist and experience director using service design and design thinking techniques to help brands transform their businesses to deal with the forces of change.


I'd love to talk about how I might help you. Please get in touch for my resume and anything else...

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Nice things that people have said about me:

Stephen epitomises what is so exciting about the digital industry. His knowledge and intuition for what makes consumers really tick in the digital space is a rare skill set...
— Laurent Ezekiel, President, NY, Digitas LBi
Stephen was an incredible person to work with - his depth of knowledge, his humor and his amazing ability to grasp our complex business quickly - were key to successfully working with our team. He was always ready with a creative solution (or 20) and knew how to push us into new directions. I truly enjoyed working with Stephen and would jump at the chance to engage with him on a project in the future.
— Sharlene Jenner, Senior Director Digital Marketing, Vizient
Stephen is a thoughtful, creative and expert consultant. I would recommend him to anyone interested in solving the ongoing challenge of reconciling brand strategy, user experience and innovation.
— Tom Adams, Global Head of Strategy, FutureBrand Worldwide