I'm a digital brand strategist and experience director using service design and design thinking to help businesses adapt fast to change and disruption in their worlds.


I'd love to talk about how I might help you. Please get in touch for my resume and anything else...

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Nice things that people have said about me:

Stephen epitomises what is so exciting about the digital industry. His knowledge and intuition for what makes consumers really tick in the digital space is a rare skill set...
— Laurent Ezekiel, President, NY, Digitas LBi
Stephen was an incredible person to work with - his depth of knowledge, his humor and his amazing ability to grasp our complex business quickly - were key to successfully working with our team. He was always ready with a creative solution (or 20) and knew how to push us into new directions. I truly enjoyed working with Stephen and would jump at the chance to engage with him on a project in the future.
— Sharlene Jenner, Senior Director Digital Marketing, Vizient
Stephen is a thoughtful, creative and expert consultant. I would recommend him to anyone interested in solving the ongoing challenge of reconciling brand strategy, user experience and innovation.
— Tom Adams, Global Head of Strategy, FutureBrand Worldwide